Refund policy

Because every Trailwood Collective piece is printed to order just for you, we can't accept returns or exchanges for sizing or change of mind. Please check the size guide on the product page before you order.

Damaged, defective, or misprinted items
We stand behind our quality. If your order arrives damaged, defective, printed incorrectly, or otherwise not what you ordered, email us at admin@trailwoodcollective.com within 14 days of delivery with your order number and a photo, and we'll replace it free of charge.

Questions
Reach us any time at admin@trailwoodcollective.com. We answer every message personally.

Your legal rights
Nothing in this policy limits any rights you have under the law where you live, including any right to cancel or return an order that applies to purchases shipped to the European Union.

See also our Returns and Shipping pages.